{"id":4522,"date":"2020-12-18T19:52:39","date_gmt":"2020-12-18T17:52:39","guid":{"rendered":"http:\/\/www.zbhs.sk\/?p=4522"},"modified":"2020-12-18T19:52:40","modified_gmt":"2020-12-18T17:52:40","slug":"pandemia-zrychlila-digitalizaciu-aj-v-allianz-sp","status":"publish","type":"post","link":"http:\/\/www.zbhs.sk\/?p=4522","title":{"rendered":"Pand\u00e9mia zr\u00fdchlila digitaliz\u00e1ciu aj v Allianz &#8211; SP"},"content":{"rendered":"\n<ul><li>Allianz\n\u2013 SP sa transformuje na plne digit\u00e1lnu pois\u0165ov\u0148u<\/li><li>Rie\u0161enie\n\u0161kody na vozidle m\u00f4\u017eu klienti Allianz \u2013 SP sledova\u0165 rovnako jednoducho ako\ndoru\u010dovanie z\u00e1sielky<\/li><li>Poistn\u00fa\nzmluvu akceptujte elektronick\u00fdm s\u00fahlasom alebo zaplaten\u00edm<\/li><\/ul>\n\n\n\n<p>Inovat\u00edvne digit\u00e1lne rie\u0161enia, online kontakt s pois\u0165ov\u0148ou a\u00a0bezpapierov\u00e1 komunik\u00e1cia s\u00fa u\u017e nieko\u013eko rokov jednou z\u00a0prior\u00edt Allianz \u2013 Slovenskej pois\u0165ovne. Nikdy v\u0161ak nemali tak\u00fd v\u00fdznam ako v\u00a0s\u00fa\u010dasnosti. Pand\u00e9mia potvrdila d\u00f4le\u017eitos\u0165 digitaliz\u00e1cie, otvorila nov\u00e9 mo\u017enosti a\u00a0ur\u00fdchlila viacer\u00e9, u\u017e na\u0161tartovan\u00e9 \u010di pl\u00e1novan\u00e9 procesy. <em>\u201eNov\u00e9 digit\u00e1lne slu\u017eby a rie\u0161enia prin\u00e1\u0161ame nielen v\u00a0r\u00fdchlej reakcii na koronakr\u00edzu, ale dlhodobo a postupne vo v\u0161etk\u00fdch oblastiach, kde to d\u00e1va zmysel a\u00a0vytv\u00e1ra pridan\u00fa hodnotu. Chceme klientom pon\u00faka\u0165 rie\u0161enia, ktor\u00e9 s\u00fa jednoduch\u00e9 a\u00a0intuit\u00edvne. \u00adPo\u010das pand\u00e9mie sme digitalizovali a\u00a0zjednodu\u0161ili \u010dinnosti a\u00a0procesy, ktor\u00e9 boli viazan\u00e9 na pr\u00e1cu z\u00a0kancel\u00e1rie, alebo si\u00a0 vy\u017eadovali pr\u00e1cu s\u00a0papierov\u00fdmi dokumentmi,\u201c <\/em>vysvet\u013euje riadite\u013e odboru organiza\u010dn\u00e9ho riadenia Allianz \u2013 SP Milan Belica.<\/p>\n\n\n\n<p><strong>SLEDUJTE  \u0160KODU PODOBNE AKO Z\u00c1SIELKU<\/strong><\/p>\n\n\n\n<p>Ak\u00fako\u013evek poistn\u00fa udalos\u0165 m\u00f4\u017eu klienti Allianz \u2013 SP u\u017e nieko\u013eko rokov sledova\u0165 online. Navy\u0161e, motoristi m\u00f4\u017eu u\u017e takmer rok pou\u017e\u00edva\u0165 unik\u00e1tny digit\u00e1lny n\u00e1stroj na sledovanie \u0161k\u00f4d &#8211; <strong>online sprievodcu \u0161kodou<\/strong>. V\u010faka nemu sledujete \u0161kodu v\u00a0havarijnom a\u00a0povinnom zmluvnom poisten\u00ed podobne ako doru\u010dovanie svojej z\u00e1sielky. Notifik\u00e1cie klientovi pribli\u017euj\u00fa, \u010do sa aktu\u00e1lne deje s\u00a0jeho \u0161kodou, ak\u00e9 doklady je potrebn\u00e9 doda\u0165, a\u00a0to je tie\u017e mo\u017en\u00e9 prostredn\u00edctvom sprievodcu. Najbli\u017e\u0161ie bud\u00fa m\u00f4c\u0165 svoju \u0161kodu sledova\u0165 rovnak\u00fdm sp\u00f4sobom aj klienti v\u00a0priv\u00e1tnom majetkovom poisten\u00ed.<\/p>\n\n\n\n<p><strong>KOMUNIKUJTE  BEZPAPIEROVO<br> <\/strong>V\u00e4\u010d\u0161inu poistn\u00fdch produktov m\u00f4\u017eu klienti uzatvori\u0165 bez n\u00e1v\u0161tevy obchodn\u00edka \u010di pobo\u010dky, bezpe\u010dne, online z\u00a0pohodlia domova. Ide o\u00a0produkty ako <strong>poistenie majetku, vozidla, cestovn\u00e9 poistenie, poistenie zodpovednosti \u010di poistenie do h\u00f4r<\/strong>.<em> \u201eS\u00a0uzatvoren\u00edm nov\u00e9ho poistenia je spojen\u00e1 aj dohoda o\u00a0elektronickej komunik\u00e1cii, ktor\u00fa v Allianz \u2013 SP m\u00e1me u\u017e od roku 2012. Aktu\u00e1lne komunikujeme elektronicky, teda prostredn\u00edctvom emailu a\u00a0telefonicky, s\u00a0tretinou v\u0161etk\u00fdch na\u0161ich klientov. Pri nov\u00fdch poistn\u00fdch zmluv\u00e1ch maj\u00fa elektronick\u00fa komunik\u00e1ciu od tohto roku u\u017e takmer v\u0161etci na\u0161i retailov\u00ed klienti,\u201c <\/em>vysvet\u013euje M. Belica. Prostredn\u00edctvom klientskeho port\u00e1lu <strong>Allianz Konto<\/strong> maj\u00fa klienti preh\u013ead o\u00a0v\u0161etk\u00fdch svojich poistn\u00fdch zmluv\u00e1ch, rie\u0161en\u00ed poistn\u00fdch udalost\u00ed, predpisoch poistn\u00e9ho, m\u00f4\u017eu urobi\u0165 zmenu svojich osobn\u00fdch \u00fadajov. Port\u00e1l je postupne roz\u0161irovan\u00fd o\u00a0\u010fal\u0161ie u\u017eito\u010dn\u00e9 funkcie.<\/p>\n\n\n\n<p><strong>AKCEPT\u00c1CIA ZMLUVY ONLINE S\u00daHLASOM \u010cI ZAPLATEN\u00cdM<\/strong><\/p>\n\n\n\n<p>Pri v\u00e4\u010d\u0161ine produktov maj\u00fa klienti mo\u017enos\u0165 <strong>akceptova\u0165 poistn\u00fa zmluvu zaplaten\u00edm<\/strong>. Poistn\u00e9 m\u00f4\u017eu zaplati\u0165 online prostredn\u00edctvom platobnej br\u00e1ny s\u00a0mo\u017enos\u0165ou platby kartou, prostredn\u00edctvom internet bankingu alebo Pay by Square. Klienti maj\u00fa k\u00a0dispoz\u00edci\u00ed aj \u010fal\u0161iu mo\u017enos\u0165 elektronick\u00e9ho podpisu n\u00e1vrhu zmluvy, a\u00a0to v\u010faka <strong>elektronick\u00e9mu s\u00fahlasu<\/strong>, bez nutnosti vytla\u010denia zmluvy. Klient n\u00e1vrh zmluvy zaslanej emailom akceptuje zadan\u00edm k\u00f3du, ktor\u00fd mu pois\u0165ov\u0148a po\u0161le sms-kou. Akceptova\u0165 poistn\u00fa zmluvu online je v\u00a0Allianz \u2013 SP mo\u017en\u00e9 pri \u017eivotnom a priv\u00e1tnom majetkovom poisten\u00ed a\u00a0najnov\u0161ie aj pri poisten\u00ed vozidla.<\/p>\n\n\n\n<p><strong>PLNE DIGIT\u00c1LNA POIS\u0164OV\u0147A<\/strong><\/p>\n\n\n\n<p>Postupn\u00fdm uv\u00e1dzan\u00edm inovat\u00edvnych rie\u0161en\u00ed, ktor\u00e9 s\u00fa pre klientov jednoduch\u00e9\na&nbsp;intuit\u00edvne, sa Allianz \u2013 SP chce do konca roka 2021 sta\u0165 <strong>plne\ndigit\u00e1lnou pois\u0165ov\u0148ou<\/strong>. <em>\u201eDigitaliz\u00e1cia pre n\u00e1s znamen\u00e1 zjednodu\u0161ovanie procesov,\npri\u010dom n\u00e1m st\u00e1le z\u00e1le\u017e\u00ed na prirodzenej \u013eudskej komunik\u00e1cii, ktor\u00fa budeme aj\nna\u010falej rozv\u00edja\u0165,\u201c<\/em> uzatv\u00e1ra M. Belica.<\/p>\n\n\n\n<p><br> <br> <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Allianz \u2013 SP sa transformuje na plne digit\u00e1lnu pois\u0165ov\u0148u Rie\u0161enie \u0161kody na vozidle m\u00f4\u017eu klienti Allianz \u2013 SP sledova\u0165 rovnako jednoducho ako doru\u010dovanie z\u00e1sielky Poistn\u00fa zmluvu<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":79,"featured_media":4521,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"_links":{"self":[{"href":"http:\/\/www.zbhs.sk\/index.php?rest_route=\/wp\/v2\/posts\/4522"}],"collection":[{"href":"http:\/\/www.zbhs.sk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.zbhs.sk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.zbhs.sk\/index.php?rest_route=\/wp\/v2\/users\/79"}],"replies":[{"embeddable":true,"href":"http:\/\/www.zbhs.sk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4522"}],"version-history":[{"count":1,"href":"http:\/\/www.zbhs.sk\/index.php?rest_route=\/wp\/v2\/posts\/4522\/revisions"}],"predecessor-version":[{"id":4523,"href":"http:\/\/www.zbhs.sk\/index.php?rest_route=\/wp\/v2\/posts\/4522\/revisions\/4523"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.zbhs.sk\/index.php?rest_route=\/wp\/v2\/media\/4521"}],"wp:attachment":[{"href":"http:\/\/www.zbhs.sk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4522"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.zbhs.sk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=4522"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.zbhs.sk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=4522"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}